FitnessMarketplace.com Privacy Policy

 

Updated May 2020

 

This privacy policy describes the personal data collected or processed when you use a Fitness Marketplace website, digital experience, mobile app or interact with one of our other products or services, all of which are part of Fitness Marketplace’s Platform (“Platform”).  It also explains how your personal data is used, shared and protected, what choices you have relating to your personal data, and how you can contact us.

 

WHAT Personal Data Do We Collect and When?

 

We ask you for certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our consumer services, request to receive communications, create an account, participate in our events or contests, or use our Platform.

 

This personal data includes your:

 

Contact details including name, email, telephone number and shipping, billing address;

login and account information, including screen name, password and unique user ID;

personal details including gender, hometown, date of birth and purchase history;

payment or credit card information;

images, photos and videos;

or personal preferences including your wish list as well as marketing preferences.

 

KIDS

 

We do not knowingly collect personal information online from children under the age of 13.

 

TOOLS to Manage What Personal Data We Collect

 

When using our Platform, we also provide in-time notice or obtain consent for certain practices. For example, we will obtain consent to use your location or to send push notifications. We may obtain this consent through the Platform or using the standard permissions available on your device.

 

In many cases, your web browser or mobile device platform will provide additional tools to allow you to control when your device collects or shares particular categories of personal data.  For example, your mobile device or web browser may offer tools to allow you to manage cookie usage or location sharing.  We encourage you to familiarize yourself with and use the tools available on your devices.  

 

At this time, we do not respond to “do not track” signals sent by web browsers.

 

WHY and HOW Do We Use Your Personal Data?

 

We use your personal data in the following ways:

 

       To Provide the Features of the Platform and the Services You Request

 

When you use our Platform, we will use your personal data to provide the requested product or service.  For example, if you make a purchase on FitnessMarketplace.com, or participate in an event or promotion, we will use the contact information you give us to communicate with you about the purchase, event or promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you have purchased to help you resolve a problem or question.

 

If you use our Platform to track your fitness activity or physical characteristics, we will collect this personal data and store it so that you can review it in the Platform.  Your fitness activity data may include data you enter about your activity or data collected by your device during your activity such as location data and movement data.  We may use this activity data to calculate further information about your activity, such as distance run, or calories burned, so that the calculated information can be provided to you as part of the functionality of the Platform.

 

In many cases, to use particular features within our Platform you may need to provide Fitness Marketplace with additional data or additional consent to use particular data in a certain way.

 

To Communicate Information about our Products, Services, Events and for Other Promotional Purposes

 

If you are an existing customer of Fitness Marketplace (for example, if you have placed an order with us), we may use the contact details you provided to send you marketing communications about similar Fitness Marketplace products or services, where permitted by applicable law (unless you have opted out). In other cases, we ask for your consent to send you marketing information.

 

We may use the information that you provide to us as well as information from other Fitness Marketplace products or services – such as your use of Fitness Marketplace’s Platform, your participation in Fitness Marketplace events and contests (possibly through other Fitness Marketplace affiliates) – to personalize communications and advertisements regarding our products and services that may be of interest to you.  For registered users, this may include data collected from your interactions with our Platform that are associated with your account across devices.

 

To Operate, Improve and Maintain our Business, Products and Services

 

We use the personal data you provide to us to operate our business.  For example, when you make a purchase, we use that information for accounting, audits and other internal functions.  We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our Platform.

 

To Protect Our or Others’ Rights, Property or Safety

 

We may also use personal data about how you use our Platform to prevent, detect, or investigate fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests or applicable law.

 

For General Research and Analysis Purposes

 

We use data about how our visitors use our Platform to understand customer behavior or preferences.  For example, we may use information about how visitors to FitnessMarketplace.com search for and find products to better understand the best ways to organize and present product offerings in our storefront.

 

Other Purposes

 

Fitness Marketplace entities for the purposes and under the conditions outlined above

Service providers processing personal data (including the personal data noted in the “What Personal Information Do We Collect and When” section) for business purposes on Fitness Marketplace’s behalf, for example to process credit cards and payments, shipping and deliveries, host, manage and service our data, distribute emails, research and analysis, advertising, analytics, manage brand and product promotions as well as administering certain services and features.

Other third parties to the extent necessary to: (i) comply with a government request, a court order or applicable law; (ii) prevent illegal uses of our Platform or violations of our Platform’s Terms of Use and our policies; (iii) defend ourselves against third party claims; and (iv) assist in fraud prevention or investigation (e.g., counterfeiting).

To any other third party where you have provided your consent.

We may also transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, spin-off, dissolution or liquidation).

 

PROTECTION and MANAGEMENT of your Personal Data

 

Encryption & Security: We use a variety of technical, administrative, and organizational security measures, including encryption and authentication tools in certain circumstances, to maintain the safety of your personal data.

Despite our efforts, no website, mobile application, database or system is completely secure or “hacker proof.” You can help keep your data safe by taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

 

Retention of your personal data: We retain your personal data for as long as necessary to fulfil the purposes described in this policy, unless otherwise required or permitted by law.  For example, we keep your account profile information for as long as you keep your Fitness Marketplace account, but, we may keep your order history longer to comply with legal obligations.  If you request to delete your account, you can create a new account on our Platform at any time. If you have a request regarding your personal data that cannot be fulfilled from your account settings, please contact us.

Managing your content:  You can request removal of your posted User Generated Content on the Platform, but please note that removal may not encompass all possible locations, for example, back-ups or sharing by other users initiated prior to removal.

Managing your notifications: If you have a Fitness Marketplace account, you can opt-out of receiving Fitness Marketplace’s marketing communications by modifying the preferences in your account settings.  Alternatively, you can opt-out by following the opt out or unsubscribe instructions in the message or by contacting us.  

 

Fitness Marketplace collects information, which may include personal data, when you use our Platform. We use a variety of methods, such as cookies and pixel tags to collect this information, which may include your (i) IP-address; (ii) unique cookie identifier, cookie information and information on whether your device has software to access certain features; (iii) unique device identifier and device type; (iv) domain, browser type and language, (v) operating system and system settings; (vi) country and time zone; (vii) previously visited websites; (viii) information about your interaction with our Platform such as click behavior, purchases and indicated preferences; and (ix) access times and referring URLs. 

 

Some advertising and technology partners may also collect personal data when you use our Platform.  These partners have committed to act as service providers on Fitness Marketplace’s behalf and have committed to only use your personal data for Fitness Marketplace’s purposes as described in this policy.

 

In some instances our Platforms allow you to log-in with or connect your Fitness Marketplace account with a third-party social media or partner account. If you do so, your use of their technology within our Platform is subject to their terms and policies.

 

We use cookies and pixel tags to track usage of the Platform and to understand our customers’ preferences (such as country and language choices). This enables us to provide services to our customers and improve their online experience. We also use cookies and pixel tags to obtain aggregate data about Platform traffic and Platform interaction, to identify trends and obtain statistics so that we can improve our Platform. There are generally three categories of cookies used on our Platform:

 

Functional: These cookies are required for basic Platform functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore our Platform within a single session or, if you request, from session to session. They help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations.

Performance: These cookies allow us to improve our Platform’s functionality by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember Platform preferences you have selected. Refusing these cookies may result in poorly-tailored recommendations and slow Platform performance.

Social media and Advertising: Social media cookies offer the possibility to connect you to your social networks and share content from our Platform through social media.  Advertising cookies collect information to help better tailor advertising to your interests. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.

Your browser can help you manage cookies.  You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings on each browser and device that you use. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to many features that make our Platform more efficient and some of our services will not function properly.  There are also general resources for opting out of interest based advertising available on the websites of the Network Advertising Initiative and the Digital Advertising Alliance.

 

Similarly, you can adjust your advertising preferences on your mobile device at the device level.  For example, to adjust your advertising preferences in iOS, visit Settings > Privacy > Advertising > Limit Ad Tracking. To adjust your advertising preferences in Android, visit Settings > Google > Ads > Opt out of interest-based ads. 

 

USING the Fitness Marketplace Platform with Third-Party Products and Services

 

Our Platform allows you to interact with a wide variety of other digital products and services.  For example, our Platform offers trainer digital services.

 

If you choose to connect your Fitness Marketplace account with a third-party device or account, your privacy rights on third-party platforms will be governed by their respective policies.  For example, if you choose to share your Fitness Marketplace activity on third-party social media platforms, the policies of those platforms govern the data that resides there.

 

Our Platform may provide links to other (third-party) websites and apps for your convenience or information. Linked sites and apps have their own privacy notices or policies, which we strongly encourage you to review. To the extent any linked websites or apps are not owned or controlled by us, we are not responsible for their content, any use of the websites or apps, or the privacy practices of the websites or apps.

 

CHANGES to Our Privacy Policy

 

Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Platform. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices.

 

QUESTIONS and Feedback

 

We welcome questions, comments, and concerns about our privacy policy and privacy practices to legal@fitnessmarketplace.com.